SET up your entry in lost Paradise
Tropical Serenity offers a full range of superyacht management services capable of handling the full spectrum of large yacht operations, allowing us to individually tailor the specific support and services needed by the Owner. From financial reporting to the supervision of yard time, our team has the specific knowledge and experience to deliver the highest caliber support. Effective checks and balances, both operationally and financially, give the Owner peace of mind that the yacht and crew is operating safely and efficiently.
Alongside French Polynesia's Tropical Serenity there are specific navigations around french regulations.
Our experienced team can assist you breeze through them and align all the following services to the requirements of the vessel.

FORMALITIES OF ENTRY

Visa regulation
EC citizens are allowed to stay in French Polynesia without time restriction.
Tourist visas allow visitors to stay a maximum of 90 days in any 180-day period from 1st arrival to last departure.
To stay more than 90 days, non-EC citizens must obtain a long stay visa from the French Consulate of their country of origin.
Some Consulates can receive applications for crew unable to return home.
Non EC citizens must have a bond letter from a registered agent or an outbound air ticket to board any plane bound for Tahiti.
Tourist visa
Nationalities allowed entering without visas:
All EU citizens, Albania (e-passport only), Andorra, Antigua & Barbuda, Argentina, Australia, Bahamas, Barbados, Bolivia, Bosnia (e-passport only), Brazil, British National (overseas), British Subjects with right of abode, Brunei, Canada, Chile, Costa Rica, El Salvador, Guatemala, Honduras, Hong Kong, Iceland, Israel, Japan, Kiribati, Macao, Macedonia (e-passport only), Malaysia, Marshall islands, Mauritius, Mexico, Micronesia, Monaco, Montenegro (e-passport only), Nauru, New Zealand, Nicaragua, Northern Mariana, Palau, Panama, Paraguay, St Christopher & Nevis, Samoa, San Marino, Serbia (e-passport only), Seychelles, Singapore, Solomon islands, South Korea, Taiwan, Tonga, Tuvalu, Uruguay, USA, Vatican, Venezuela.
Citizens from Bahrain, Belorussia, China, India, Kuwait, Oman, Qatar, Russia, South Africa, Ukraine and United Arab Emirates who already have a Schengen multiple entry visa valid for a minimum of six months and issued by a French consulate do not need additional visa.
Schengen visas others than those above are not valid in Tahiti.
It is recommended to double check with the French Consulate of your country of residence before arrival and also, send us an email with a copy of your visa as well.
For more information on visas:
http://www.legifrance.gouv.fr/affichTexte.do?cidTexte=JORFTEXT000025092900#LEGIARTI000025113443
All others must obtain a short-term visa from the nearest French Consulate before arrival in French Polynesia.
A visa for a maximum of 15 days can be obtained on arrival by sea for exceptional reasons.
Once you are in French Polynesia, it is not possible to ask for an extension. Visa extension is allowed only exceptionally for specific reasons. If you are planning to stay more than 90 days, you can apply for a short-term visa from the nearest French Consulate or a long-stay visa from the French Consulate of your home country.


Custom
On arrival, at your first port of call in the Marquesas, Gambier or Tuamotu Islands, you will have to contact the Gendarmerie who will normally give you a custom clearance. The original must be sent straight to the customs headquarters in Tahiti.
Since 2014, yachts have been allowed to stay 36 months in French Polynesia.
Arms and ammunitions can transit only after proper declaration.
Wine and alcohol can be used by crew and owners on board within the limits listed below (per person over 17 years of age) :
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200 cigarettes or 100 cigarillos or 50 cigars or 250g tobacco
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2 L of wine & 2 L of Alcohol under 22° or 1 L of Alcohol over 22°
Duty free fuel can be obtained in most islands. That is valid 6 months and can be renewed.
About crew
Embarking / Disembarking crew
If you decide to change your crew; please note that you (Captain) are obliged to declare that officially at the nearest Gendarmerie or Border Police office, before disembarkation of this crew member.
If you fail to do so, the crew member and you will get into trouble with the border police while trying to leave the country or while trying to embark on another boat.
You also have to keep us updated on the crew change, by sending us an email and a copy of the embarking/disembarking crew.
FLYING CREW
If you are flying a crew to join the boat and then the crew leaves French Polynesia by boat, i.e., if the crew doesn’t have a return ticket, then they will need to have a bond letter.
You (the captain) have to send us their passport and a copy of their flight tickets so that we can organize the bond letter.
The crew will need to show the bond letter to the airline desk during check-in and on arrival to the Border Police.

During your journey if you need to

Provisioning
Provisioning is excellent in Tahiti. You will be able to find most items in Carrefour, from organic products to fresh (NZ)meats, imported fruits and vegetables (USA) & other quality products from France & locally.
However, for superior guest provisioning our provisioner has direct access to top class meats, fresh fruits, vegetables and any peculiar item you may require direct from France & the USA.
The ley time to arrange your particular request is 1 week for delivery in Tahiti & 2 weeks to the Islands.

Flower arrengement
French Polynesia has a variety of beautiful tropical flowers on offer & excellent florists. For imported flowers, please note that the minimum length of time is 10 days before the delivery day, as the flowers cornes from NZ. lmported flowers are available according to the season & availability in NZ.
*Note: imported flowers con be sent to the islands, but local flowers cannot. lt is also very difficult almost impossible to find florist in other islands.

Fueling
Fuel prices are set by the government on the pt of every month and remain that price for the entirety of that month. For this reason, quotes for fueling are only valid for that month, we can supply an estimated cost for ail fuel organized ahead of time.
lt is recommended to have 2 weeks' notice for fueling so that we can secure the birth, delivery of fuel and all documentation is in place for the fueling process. Some remote fueling locations may require further notice in advance.
CREW PLACEMENT
Tropical Serenity have direct access to the most reliable qualified day workers in Tahiti for ail departments onboard. French Polynesia has limited candidates locally, so it's best to arrange your day workers in advance so that we can supply you with the right candidate for the task.
We do have qualified captain, chef, chief stewardess & stewardess, engineer, divers who are working freelance locally. For seasonal positions, the captain can negotiate a monthly salary directly with the crew member.


TECHNICAL ASSISTANCE
Tropical Serenity has a number of good and reliable technicians for your repairs & maintenance.
Oils & lubricant supply and removal
Engine part & supplies
Repairs & Maintenance work
Fabrication | Metal | Fiberglass | Stainless
Deck part & supplies
Storage Facilites available
However, as the season starts, they get really busy, so it is best to book them well in advance. We can also assist you in finding boat parts that you will need locally.